kisarantoto Casino & Sportsbook Data Care

This page describes what we collect when you use kisarantoto and how we keep that data protected. We collect information only to operate the platform — account creation, payment processing, fraud prevention, and regulatory compliance. We do not sell your data to third parties. This privacy statement covers all users accessing kisarantoto from supported jurisdictions.

When you open an account on kisarantoto, you provide personal identification data (full name, date of birth, government ID number), contact details (email, phone), and payment method. We also collect transaction history — deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet and bank transfers through mobile banking, local payment, online payment, e-wallet. We log IP address, device type, and browser version for security audit trails. All data storage conforms to local laws in the jurisdictions where kisarantoto operates.

Our servers may sit outside your jurisdiction — for example, customer support systems reside in regional data centres. We encrypt data in transit and at rest using industry-standard protocols. Access to your personal information is restricted to kisarantoto staff who need it for account management, customer support, or compliance review.

Privacy details on kisarantoto

What we collect

We collect your email address during account registration. We verify your phone number via OTP (one-time password) for two-factor authentication. Government-issued identity documents (KTP, passport, or driver's licence) are uploaded as part of our KYC process. We store the document image, the extracted identity number, and your confirmed legal name. Payment method details — such as your linked DANA wallet ID or e-wallet account number — are tokenised and never stored in full.

We log every bet placed, every deposit and withdrawal request, and every login session. Transaction logs include timestamp, amount, currency, and the payment provider (mobile banking or local payment, for example). We record your device details — operating system, browser, screen resolution — and your approximate location based on IP geolocation. None of this data is shared publicly; it is available only to kisarantoto staff.

How we use your data

We use your identity data to verify that you are of legal age and comply with sanctions lists in your jurisdiction. Payment data is used to process deposits and withdrawals and to prevent duplicate transactions. Transaction history helps us flag unusual account patterns — for instance, a large withdrawal immediately after account creation or rapid bets during major tournaments like Liga 1 or Piala Indonesia — which may indicate fraud or account compromise.

Email and phone are used for account recovery, security alerts, and customer support. We send notifications only if you initiate a withdrawal or if we detect login activity from a new device. We do not send promotional messages without your consent.

Third-party processors

We share your payment data with payment processors who handle online payment, e-wallet, mobile banking, and bank transfers. These processors are bound by data-processing agreements and may retain data according to their own compliance obligations. We use a separate identity-verification vendor to confirm your KTP or passport details; this vendor does not store images, only verification results. Our hosting provider (regional data centres) sees encrypted data only.

Cookies and tracking

We use session cookies to keep you logged in on kisarantoto. These cookies expire when you close your browser. We use one persistent cookie to remember your preferred language and timezone. We do not use third-party tracking pixels or analytics cookies. If you disable cookies, account login will not function.

Your rights

You may request a copy of all data we hold about you. Send a request to our support team with your account email and a photo of your government ID. We will provide a data export within 14 days. You may request correction of inaccurate information. You may request deletion of your account and all associated data, though we may retain transaction records for legal hold periods mandated by banking regulators.

Note: If you request account deletion, we retain withdrawal and payment history for anti-money-laundering compliance, typically for five years after your last transaction.

Our kisarantoto commitments

We retain your account data for the lifetime of your account on kisarantoto. After you request deletion, we retain payment records and transaction logs for the period required by Indonesian banking regulations and applicable law in your jurisdiction. We encrypt all data in transit over HTTPS and at rest using AES-256 encryption. Staff access is logged and audited quarterly.

We do not sell, rent, or trade your data. We do not share your identity information with marketing agencies or data brokers. We share payment data only with payment processors necessary to process your transaction. If we are required to disclose data by legal process — court order, warrant, or regulatory request — we will notify you unless prohibited by law.

For questions about your data or to exercise your rights, contact our support team. Requests are acknowledged within one business day. If you believe we have mishandled your data, you may file a complaint with the data-protection authority in your jurisdiction.